Our Reviews
JOHN L|2023 Buick Envision
Confirmed Sales Customer
2/3/2026
Staff was very professional, knowledgeable and friendly.
YAN Y
2/6/2026
John, we're happy you found our staff to be so supportive during your experience here at Classic Chevrolet GMC. If you have any further questions, please don't hesitate to reach out!
CLEVELAND, OH
Gabriel T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/17/2026
Brooke always takes great care of my service needs!
BROOKE PENNY
2/18/2026
Gabriel, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MADISON, OH
KENNETH H|2021 GMC 2500HD Sierra
Confirmed Sales Customer
2/20/2026
great experience
ALEJANDRO A
2/23/2026
Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
ELYRIA, OH
Tanisha C|2024 Buick Envista
Confirmed Service Customer
3/11/2026
My experience is always wonderful. The staff knows im such a busy person they always try to get me in and out .
JONATHAN POLLOCK
3/11/2026
Tanisha, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ASHTABULA, OH
DAVID L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/11/2026
Very nice and everything by was done quick and easy
TYLER T
3/13/2026
David, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
CHARDON, OH
Helen V|2025 Chevrolet Trax
Confirmed Service Customer
4/18/2026
Ease of scheduling appointment and timely availability of appointment.
JONATHAN POLLOCK
4/20/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHTABULA, OH
Candace L|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/6/2026
Oil change was quick, less than an hour! Comfy waiting area and refreshments provided is a nice touch.
BROOKE PENNY
5/7/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
PAINESVILLE, OH
Mary P|2025 Chevrolet Equinox
Confirmed Service Customer
5/18/2026
I had a very good experience at my most recent service visit at the Classic East, Madison, dealership.
BROOKE PENNY
5/19/2026
Mary, we're so happy we were able to help you out. Please don't hesitate to reach out to us if there's anything more we can do!
MADISON, OH
Mr F|2008 Chevrolet Equinox
Confirmed Service Customer
5/22/2026
Great service department
BROOKE PENNY
5/24/2026
Fred, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MADISON, OH
Harrison J|2022 GMC Canyon
Confirmed Service Customer
2/11/2026
I really like that I received an email with a video of the inspection of my vehicle. The service department is friendly and knowledgeable.
BROOKE PENNY
2/13/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHTABULA, OH
Rebecca W|2020 Buick Envision
Confirmed Service Customer
4/21/2026
Jonathan took great care in explaining what I needed for maintenance on my care and to assist me in answering question.
JONATHAN POLLOCK
4/22/2026
Rebecca, we're happy you found our staff to be so supportive during your experience here at Classic Chevrolet GMC - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
PERRY, OH
Tina L|2013 Chevrolet Camaro
Confirmed Service Customer
5/6/2026
My appt was at 8am, dropped my car off the night before. I called around 3pm to find out if it was done. It was not. I was just getting an oil change. Finally picked it up after 4, the girl informed me she didn’t know my car took 11 quarts of oil. I said it does not. Finally got back to me days later on that, why I was being charged for 11. Second, having my car that long I would think it would have been washed. They use to do that but that wasn’t done either. Also made my appt through my GM points so it would be paid with my points. I received an email to pay this and had to contact them again to go through my points. Sorry. I’ve been going here for many years and never had these experiences.
BROOKE PENNY
5/7/2026
We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 561-1428.
MADISON, OH
David F|2026 GMC Sierra 2500 HD
Confirmed Service Customer
5/13/2026
A+ service department thanks Jonathan
SHAWN HERRON
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ASHTABULA, OH
Dennis S|2018 GMC 3500HD Sierra
Confirmed Service Customer
5/14/2026
Always the best service!!
SHAWN HERRON
5/14/2026
Dennis, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
DANIELSON, CT
Richard J|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/20/2026
I thought the charges for brakes front and back plus other repairs connected with the brakes were too high. Got a better deal elsewhere.
BROOKE PENNY
5/21/2026
Richard, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (440) 417-1000 when you can so we can address this situation directly. Thank you and have a great day.
ASHTABULA, OH
Matthew C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2026
Quick and professional
BROOKE PENNY
5/23/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
PERRY, OH
ELIZABETH B|2026 GMC Terrain
Confirmed Sales Customer
2/11/2026
The salesman and sales manager were excellent. Yan and Jessylynn were amazing.
YAN Y
2/13/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHTABULA, OH
Ronnie M|2026 Chevrolet Tahoe
Confirmed Service Customer
3/16/2026
Everything was completed as expected. Good job!
BROOKE PENNY
3/17/2026
Ronnie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
PROCTORVILLE, OH
Andrew J|2015 GMC 1500 Sierra
Confirmed Service Customer
3/19/2026
An oil change should not take over an hour!
BROOKE PENNY
3/20/2026
Andrew, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (440) 417-1000.
GENEVA, OH
George C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/1/2026
It was good as always
BROOKE PENNY
4/2/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CLEVELAND, OH
Frank D|2024 GMC Yukon
Confirmed Service Customer
4/6/2026
Great communication and honest service.
JONATHAN POLLOCK
4/8/2026
Frank, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
PAINESVILLE, OH
Clare D|2023 GMC Acadia
Confirmed Service Customer
5/5/2026
Friendly, efficient
BROOKE PENNY
5/6/2026
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PERRY, OH
Nathan B|2016 GMC Yukon XL
Confirmed Service Customer
5/11/2026
Fast friendly service! They always treat me and our truck well.
JONATHAN POLLOCK
5/13/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCK CREEK, OH
MARK I|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/12/2026
Great General Manager, Great Service Manager, Great Service Staff, Great Salesman. It’s always a pleasure doing business with Classic Madison Chevrolet GMC.
TYLER T
5/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MENTOR, OH
Patrick J|2024 Chevrolet Equinox
Confirmed Service Customer
5/20/2026
You did an oil change and inspection.
JONATHAN POLLOCK
5/20/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PAINESVILLE, OH
Gladys E|2020 Chevrolet Equinox
Confirmed Service Customer
6/5/2026
Shaun was excellent at answering my questions and pricing the service needed. I also appreciate the text showing the service performed. Also appreciate the fact they took the time to wash my vehicle. Such a small service, but one that made me feel special. Thank you.
SHAWN HERRON
6/6/2026
Gladys, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
GENEVA, OH
Leon R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/10/2026
due to extremely cold weather in the last few weeks , the battery in my truck was giving me problems. battery was 7 years old. I'm an older person an cannot do what I once was able to do. Classic came out to my house, picked up my truck, took it in for service, and returned it to me. that's first class service.
BROOKE PENNY
2/12/2026
Leon, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
THOMPSON, OH
JAMES B|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
Paper work was smooth, vehicle was prepared and looking good , salesperson was a pleasure to deal with !
JESSICA J
2/27/2026
James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CHARDON, OH
JAMES L|2026 GMC Sierra 1500
Confirmed Sales Customer
5/4/2026
The entire process was smooth and everyone we worked with was very helpful and professional.
TRAVIS T
5/4/2026
James, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!
MENTOR, OH
Tanisha C|2024 Buick Envista
Confirmed Service Customer
5/27/2026
The manager always goes over and beyond...
JONATHAN POLLOCK
5/27/2026
Tanisha, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ASHTABULA, OH
Justin C|2017 Chevrolet Express
Confirmed Service Customer
6/11/2026
They are a great shop and explain everything needed
BROOKE PENNY
6/12/2026
Justin, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORWELL, OH
Kenneth J|2019 GMC Acadia
Confirmed Service Customer
6/17/2026
They took care all of my needs
BROOKE PENNY
6/18/2026
Kenneth, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
PERRY, OH
Ms D|2023 Buick Encore GX
Confirmed Service Customer
7/3/2026
The staff is friendly and efficient. The wait time was reasonable. I appreciate that I was sent a video of the work being done. My car was well taken care of.
SHAWN HERRON
7/5/2026
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
MADISON, OH
Victor R|2014 Chevrolet Malibu
Confirmed Service Customer
7/12/2026
They got me in and out in a timely manner. no hour plus wait time like everywhere else. 5 stars they deserve a 10 star rating system
BROOKE PENNY
7/13/2026
Victor, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MADISON, OH
William E|2023 Buick Encore GX
Confirmed Service Customer
2/8/2026
Friendly associates
TRAVIS SPRAGUE
2/11/2026
William, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GENEVA, OH
Kathy M|2022 Chevrolet Trailblazer
Confirmed Service Customer
2/8/2026
Friendly employees and very helpful.
BROOKE PENNY
2/10/2026
Kathy, we're happy you found our staff to be so supportive during your experience here at Classic Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
MENTOR, OH
Judy D|2017 GMC Terrain
Confirmed Service Customer
2/11/2026
Excellent service
TRAVIS SPRAGUE
2/13/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, OH
Harleigh E|2025 GMC Acadia
Confirmed Service Customer
3/8/2026
Always have a great experience with the service team!
JONATHAN POLLOCK
3/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JEFFERSON, OH
Tiffany L|2019 Chevrolet Traverse
Confirmed Service Customer
6/10/2026
Friendly and professional staff & great service. I only take my car to classic.!
SHAWN HERRON
6/11/2026
Tiffany, our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
GENEVA, OH
Terrance M|2019 GMC 2500HD Sierra
Confirmed Service Customer
6/26/2026
As usual, Jonathan and his team were clear and concise with the diagnostic and provided great advice on what steps and repairs I should complete. I would recommend Classic Chevy GMC Madison to anyone who wants to purchase a vehicle but have concerns regarding service. Best service team I have ever dealt with.
BROOKE PENNY
6/27/2026
Terrance, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Chevrolet GMC! Thanks again for the recommendation, and have an amazing day!
MADISON, OH
Dennis S|2018 GMC 3500HD Sierra
Confirmed Service Customer
7/24/2026
Always a pleasure work done right great people thanks for the years of service everybody at Classic Madison!!!
SHAWN HERRON
7/27/2026
Dennis, thank you; we appreciate your feedback. We're looking forward to your next visit with us!
DANIELSON, CT
Diana L|2026 Chevrolet Equinox
Confirmed Service Customer
7/24/2026
I was quite upset because two months after purchasing my Chevy Equinox, it would no longer pair my phone with Apple car play. The staff could not have been nicer. It took a little while, but they did not give up. They continued to try alternatives until they resolved the issue. And they were very patient, focused & determined throughout the process until they succeeded.
KESTON HUTZELL
7/27/2026
Diana, we're happy to hear you had such a positive experience with our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Classic Chevrolet GMC - Service!
KINGSVILLE, OH
Bret P|2019 Chevrolet Blazer
Confirmed Service Customer
2/12/2026
We had a great experience! We worked with Brooke, and she was awesome! They were quick and efficient and got our vehicle in in a timely manner! We will continue to come back every time!
BROOKE PENNY
2/13/2026
Bret, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ASHTABULA, OH
Joseph B|2023 GMC Terrain
Confirmed Service Customer
4/11/2026
Helpful. Polite. Timely
BROOKE PENNY
4/13/2026
Joseph, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EUCLID, OH
Mark H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2026
My service was flawless as usual. Nothing unexpected.
BROOKE PENNY
5/13/2026
Mark, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PAINESVILLE, OH
David L|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/18/2026
Took me as a walk-in and was able to complete the repairs while I waited.
JONATHAN POLLOCK
5/19/2026
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WICKLIFFE, OH
Christine A|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/4/2026
Always excellent experience
BROOKE PENNY
6/4/2026
Christine, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
MADISON, OH
Dianne L|2025 Chevrolet Trax
Confirmed Service Customer
6/10/2026
Everything went well
SHAWN HERRON
6/11/2026
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THOMPSON, OH
Kathy B|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/10/2026
Friendly and accommodating
BROOKE PENNY
6/11/2026
Kathy, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
MADISON, OH
BRIAN G|2026 GMC Sierra 1500
Confirmed Sales Customer
7/24/2026
Purchase process went very smooth. Very satisfied.
ALIANNA A
7/26/2026
Brian, your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Chevrolet GMC and we hope to see you again soon!
THOMPSON, OH
Vivian J|2024 Buick Envista
Confirmed Service Customer
7/31/2026
Service Dept Shawn was so friendly with both check in and check out.
PERRY, OH
Ronald D|2021 Chevrolet Express
Confirmed Service Customer
8/9/2026
Went the extra mile to fit my service van in very quickly, knowing I was unable to work those days. Great service, van rides much better, and stops without the steering wheel oscillating.
SHAWN HERRON
8/10/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
THOMPSON, OH
Kevin W|2009 Chevrolet Corvette
Confirmed Service Customer
6/10/2026
It was excellent
SHAWN HERRON
6/11/2026
Kevin, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
CONCORD, OH
Charles B|2017 Chevrolet Corvette
Confirmed Service Customer
6/12/2026
great
BROOKE PENNY
6/13/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PAINESVILLE, OH
Keith S|2019 Chevrolet Impala
Confirmed Service Customer
7/2/2026
Everything completed
BROOKE PENNY
7/3/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, OH
Timothy T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/21/2026
Dave and Penny were awesome, that what I call top service! Hats off to Madison Classic on service!
BROOKE PENNY
7/22/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CHARDON, OH
Dennis S|2018 GMC 3500HD Sierra
Confirmed Service Customer
8/6/2026
not real happy this time, part i needed on gm website was$ 237.81 i was charged almost 500$ also 3 hrs labor for an obvious problem( a hanging wire that was melted due to a mistake caused by another vendor) well 1200 $ way too much for a repeat customer!! Grateful job is done but not too happy with service!!!
SHAWN HERRON
8/7/2026
Dennis, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (440) 417-1000 when you have a chance. Thank you, and we look forward to hearing from you.
DANIELSON, CT
Greg G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/14/2026
Jonathon and Brooke don't mess around taking care of customers!
BROOKE PENNY
8/15/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
ASHTABULA, OH
April M|2016 Chevrolet Malibu
Confirmed Service Customer
8/14/2026
Johnathon always goes above and beyond
JONATHAN POLLOCK
8/15/2026
April, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
MADISON, OH
Gabriel T|2024 Chevrolet Trax
Confirmed Service Customer
9/11/2026
Good
BROOKE PENNY
9/15/2026
Gabriel, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
MADISON, OH
Michael E|2019 Chevrolet Express
Confirmed Service Customer
9/11/2026
Service crew did an excellent job providing mechanical support during repairs. Tech's skilled in finding future concerns & documenting in video. Jonathan & Brooke most helpful. Appreciate their expertise.
BROOKE PENNY
9/14/2026
Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHTABULA, OH
Brian M|2025 GMC Sierra 1500
Confirmed Service Customer
6/14/2026
Punctual, professional, courteous, finished in a timely manner
JONATHAN POLLOCK
6/15/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MADISON, OH
MICHAEL B|2026 Chevrolet Traverse
Confirmed Sales Customer
6/15/2026
Jess and Yan were very professional and did a great job.
YAN Y
6/16/2026
Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
MADISON, OH
Charles N|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/15/2026
That's very pleasurable
SHAWN HERRON
6/15/2026
Charles, we really appreciate your feedback! If you're ever in need of more help, please let us know!
ASHTABULA, OH
Shawn R|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/10/2026
Personnel were courteous and knowledgeable regarding maintenance performed.
SHAWN HERRON
7/11/2026
Shawn, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MONTVILLE, OH
Donald P|2018 Chevrolet Colorado
Confirmed Service Customer
7/31/2026
good
BROOKE PENNY
8/4/2026
Donal, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, OH
William B|2013 Buick Encore
Confirmed Service Customer
9/15/2026
Seemed like service for department was very busy. No time to really communicate about any issues. Accepted what was presented will do further research on the issue identified.
KESTON HUTZELL
9/16/2026
William, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (440) 417-1000 when you have a chance. Thank you, and we look forward to hearing from you.
MADISON, OH
Cecil L|2015 GMC 3500HD Sierra
Confirmed Service Customer
9/15/2026
Had a couple of problems on my last visit but theve more than made up for it great job
BROOKE PENNY
9/17/2026
Cecil, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PAINESVILLE, OH
Jacqueline L|2026 GMC Sierra 1500
Confirmed Sales Customer
9/24/2026
Sales person and sales manager worked together to make my purchase easy and educated. Will recommend.
ALIANNA A
9/24/2026
Jacqueline, we're happy you found our staff to be so supportive during your experience here at Classic Chevrolet GMC. Thanks for the recommendation, and have an amazing day!
ROAMING SHORES, OH
Joann E|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/9/2026
Great service would like a phone call instead of text because don’t always see text right away but otherwise great service
TRAVIS SPRAGUE
2/12/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MADISON, OH
William C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/16/2026
every one in service was very polite and helpful
BROOKE PENNY
2/17/2026
We're happy you found our staff to be so supportive during your experience here at Classic Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
CHARDON, OH
Valerie L|2016 GMC Acadia
Confirmed Service Customer
5/8/2026
Precise and honest
JONATHAN POLLOCK
5/8/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MADISON, OH
KRAIG A|2026 Chevrolet Trax
Confirmed Sales Customer
7/22/2026
Went well. Everyone was friendly
ALIANNA A
7/24/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, OH
CLINT H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/12/2026
The individuals at this particular dealership are fantastic! I knew since the purchase of my last car in 2013 that the next car I purchased was going to be from here. They are just so accommodating and genuine. I recommend them to anyone and everyone.
ALIANNA A
8/14/2026
Clint, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Chevrolet GMC! Thanks again for the recommendation, and have an amazing day!
PERRY, OH
Paul K|2024 GMC Yukon XL 1500
Confirmed Service Customer
8/17/2026
Smooth transition
SHAWN HERRON
8/17/2026
Paul, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, OH
MICHAEL S|2027 GMC Acadia
Confirmed Sales Customer
8/20/2026
Located and received a vehicle I ask for within a few weeks. Also kept me informed on what’s going on.
YAN Y
8/21/2026
Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!
GENEVA, OH
Mark L|2026 GMC Sierra 2500 HD
Confirmed Service Customer
9/29/2026
They always take great care of me and my truck when I bring it in for service.
SHAWN HERRON
10/2/2026
Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
MENTOR, OH
CODY P|2026 GMC Sierra 1500
Confirmed Sales Customer
6/19/2026
Felix and Alejandro were very professional and helpful. Answered all my questions
ALEJANDRO A
6/20/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MADISON, OH
Ralf W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/19/2026
Everything was great but quote for work was 300 and cost was 400
BROOKE PENNY
7/21/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
MADISON, OH
LYNN S|2027 GMC Terrain
Confirmed Sales Customer
8/13/2026
The entire process was seemless and painless. I have owned 4 previous Equinox’s so am very familiar with the car. Obviously have been happy with them and knew exactly what i wanted. My main reason for switching to a GMC Terrain this time is because I was not happy with any of the color selections for the 2027 Equinox. That’s it.
ROBERT R
8/14/2026
Lynn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Classic Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TWINSBURG, OH
Michael E|2019 Chevrolet Express
Confirmed Service Customer
9/29/2026
Professionals from Sales to Advisers to Technicians. You get what you pay for. Have been, for 40+ years, a Classic customer between ALL the dealerships. Never had an issue. Thank you Classic Auto Group.
BROOKE PENNY
10/2/2026
Michael, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
ASHTABULA, OH
Patrick W|2025 Chevrolet Equinox
Confirmed Service Customer
9/30/2026
Oil change
SHAWN HERRON
10/2/2026
Patrick, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
GENEVA, OH
Audra D|2023 Chevrolet Blazer
Confirmed Service Customer
3/6/2026
Very accommodating to work with. Will only use this dealership and will recommend to everyone I know!
JONATHAN POLLOCK
3/7/2026
Audra, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
PAINESVILLE, OH
Shelley A|2025 Chevrolet Equinox
Confirmed Service Customer
4/3/2026
In and out in a timely manner. Needs met! Everyone is friendly!
BROOKE PENNY
4/6/2026
Shelley, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PERRY, OH
Lea M|2020 Buick Encore
Confirmed Service Customer
6/30/2026
I appreciate you getting my vehicle repaired and that GM covered the work under warranty.
SHAWN HERRON
7/1/2026
Lea, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
MADISON, OH
Richard F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2026
Always excellent service and excellent staff. I would not go anywhere else!
BROOKE PENNY
7/10/2026
Richard, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
MADISON, OH
DENISE G|2026 GMC Terrain
Confirmed Sales Customer
7/21/2026
Everyone was great from sales to finance!
RUSSELL R
7/22/2026
Denise, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
GENEVA, OH
Ray A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/3/2026
the work performed was done, but disappointing that my 2024 Chevy 2500HD needed new E-Brakes at 44K Miles. The service manager is draging his feet in filing the goodwill claim with General motors. He has told me they have agreed to participate but he has not filed the paperwork yet. This was an unexpected very expensive repair and I am retired on limited income. The dealership ha been extremely responsive to the truck whenever I have had it there. So the service manager needs to follow thru with the goodwill application ASAP!
SHAWN HERRON
10/5/2026
We appreciate your feedback! Here at Classic Chevrolet GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (440) 417-1000 to discuss ways we can better serve you in the future.
KINGSVILLE, OH
Michael A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/20/2026
Dropped off the truck and they contacted me when it was finished. The truck was clean and I did not have to adjust the seat when I got back in it! A Free car wash would make for a nice Bonus Thanks
BROOKE PENNY
7/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PERRY, OH
Tyler H|2018 Chevrolet Equinox
Confirmed Service Customer
7/29/2026
I rated 4 stars because there is always room for improvement in anything, However Jonathon and Brooke are really easy to work with and they are a valuable asset to your company.
BROOKE PENNY
7/31/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
MENTOR, OH
Mark H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2026
Everything went smoothly
SHAWN HERRON
8/12/2026
Mark, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
PAINESVILLE, OH
Karen E|2024 Chevrolet Trax
Confirmed Service Customer
9/25/2026
Alwa6s perfection with the time. Professional. Kind
SHAWN HERRON
9/27/2026
Karen, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
JEFFERSON, OH
Jacqueline S|2026 GMC Sierra 1500
Confirmed Service Customer
10/5/2026
Excellent service and communication.
KESTON HUTZELL
10/6/2026
Jacqueline, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROAMING SHORES, OH
David A|2024 Chevrolet Trax
Confirmed Service Customer
10/6/2026
All the staff are great and it’s quality workmanship
KESTON HUTZELL
10/6/2026
David, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
MADISON, OH
Kevin B|2023 Buick Enclave
Confirmed Service Customer
7/24/2026
Dealer employees were top notch Great service Very much appreciated the video from the mechanic working on my vehicle
SHAWN HERRON
7/28/2026
Kevin, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
PERRY, OH
Douglas R|2020 GMC Canyon
Confirmed Service Customer
8/1/2026
Beat expectations.
BROOKE PENNY
8/3/2026
Douglas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MADISON, OH
Richard D|2026 Chevrolet Tahoe
Confirmed Service Customer
8/21/2026
I liked the video of the inspection. Classy touch
SHAWN HERRON
8/23/2026
Richard, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
MADISON, OH
Charles B|2017 Chevrolet Corvette
Confirmed Service Customer
9/19/2026
Always great service.
BROOKE PENNY
9/21/2026
Charles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Classic Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PAINESVILLE, OH
David L|2027 GMC Terrain
Confirmed Sales Customer
10/1/2026
I had a great buying experience I would say mainly because I felt so comfortable working with Alianna Burgos selecting my GMC Terrain. She was great at showing me through the new infotainment screens and controls. Jessalynn Singleton also made my buying experience a pleasure by helping me through the financing.
ALIANNA A
10/1/2026
David, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MADISON, OH
John M|2018 GMC Acadia
Confirmed Service Customer
10/1/2026
Brook was amazing and as always takes great care of my vehicle!
BROOKE PENNY
10/1/2026
John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
AUSTINBURG, OH